McDonald’s CEO Chris Kempczinski Is Learning to Lead in Uncertain Times – The Wall Street Journal

CHICAGO—McDonald’s Corp. Chief Executive Chris Kempczinski is starting the year at the helm of one of the world’s most recognizable restaurant brands battling the latest coronavirus variant, rising inflation and workforce shortages.

Longer term, he is trying to figure out how to maintain growth at a company whose products feel outdated to many young consumers as they increasingly gravitate toward distinctive dining experiences rather than mass-produced cheeseburgers or drip coffee.

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