INVESTIGATOR BRIAN ROCHE EXPLAINS DEBT COLLECTORS CAN NOW USEOC SIAL MEDIA TO SEND DIRECT MESSAGES TO BORROWERS WHO OWE SO NOW THEY CAN HIT YOU UP ONLINE AND ON YOUR MOBILE DEVICE. THAT’S ALL BECAUSE OF A NEW RULE FROM THE CONSUMER FINANCIAL PROTECTION BUREAU. THIS RULE INCLUDES STRICT GUIDINELES GOVERNING EXACTLY HOW A DEBT COLLECTOR CAN REACHUT O ON PLATFORMS LIKEACEB FOOK INSTAGRAM AND TWITTER FIRST THEIR MESSAGE MUST BE PRIV. NONE OF YROU FACEBOOK OR INSTAGRAM FRIENDS SHOULD BE ABLE TO SEE IT SECOND. THEY HAVE TO TELL YOUHO W THEY ARE RIGHT UP FRONT AND THEY MUST INCLUDE A WAY TO OPT OUT OF RECEIVINGDD AITIONAL MESSAGES IN THE FUTURE THE RULE AOLS CLARIFIES THAT A COLLECTOR MUST EITHER SPEAK TO THE BORROWERN I PERSON BY TELEPHONE OR WAIT AT LEAST 14 DAYS AFTER SENDING A LETTER OR AN EILMA THAT INCLUDES A SOCIAL MEDIA MESSAGE BEFORE THEY CAN ACTUALLY REPTOR A DEFAULTED DEBT. SO RIGHTOW N I’VE GOT MORE RULES AND GUIDELINES THAT YOU NEED TO KNOW ABOUT DEBT COLLECTORS ON MY FACEBOOK. H AND B
Debt collectors can now contact you on social media
Updated: 6:25 PM EST Dec 2, 2021
News 8 is On Your Side with a new way that debt collectors can contact you.Debt collectors can now use social media to send direct messages to borrowers who owe.This is the result of a new rule from the Consumer Financial Protection Bureau.The rule includes strict guidelines governing exactly how a debt collector can reach out on platforms like Facebook, Instagram and Twitter.The message must be private. None of your Facebook friends or Instagram followers should be able to see it.Debt collectors have to tell you who they are, and they must include a way to opt-out of receiving additional messages.The rule also clarifies that a collector must either speak to the borrower in person or by telephone or wait at least 14 days after sending a letter or an email – including a social media message – before reporting a defaulted debt.
News 8 is On Your Side with a new way that debt collectors can contact you.
Debt collectors can now use social media to send direct messages to borrowers who owe.
This is the result of a new rule from the Consumer Financial Protection Bureau.
The rule includes strict guidelines governing exactly how a debt collector can reach out on platforms like Facebook, Instagram and Twitter.
The message must be private. None of your Facebook friends or Instagram followers should be able to see it.
Debt collectors have to tell you who they are, and they must include a way to opt-out of receiving additional messages.
The rule also clarifies that a collector must either speak to the borrower in person or by telephone or wait at least 14 days after sending a letter or an email – including a social media message – before reporting a defaulted debt.